Casino8online Customer Support Centre

We offer instant customer. Our support team is here to help you 24 hours a day seven days a week. If you have any queries, please do contact us.

To ensure we give you the best support possible please click on the topic most relevant to your query.

Technical / Gaming
ECash Direct / Accounts / PIN
The Referral Programme
The Website
Feedback

Technical / Gaming

If you require assistance with any technical issues and general questions, we would like to introduce 'PlayersHelp'.

Our staff at Player's Help are the best in the business. In fact they're so good we call them "Wizards". They will be happy to assist you with every question and need you may have. Plus, PlayersHelp Wizards are available 24 hours a day 7 days a week!

Questions only a whiz would know? Ask one at: wizards@playershelp.com


By e-mail Support@casino8online.com

When emailing PlayersHelp please include as much detail in your e-mail as possible as we will be able to answer your question better with each additional detail you provide. Our customer support is available 24 hours a day, 7 days a week by telephone & email.

 By phone:

North America: 011-800-7777-HELP (4357)

Europe: (where available 00-800-777-HELP (4357)

International: +800-7777-HELP (4357) (please check your country's outbound dialing code prior to dialing our number)

ECash Direct / Accounts / PIN


In an effort to better support our members and provide a superior level of service we are pleased to announce, E-Cash Direct!

E-Cash Direct enables you to contact an ECash Direct Account Representative directly, by calling 1-877-874-0274 from anywhere in North America or +800-0874-0274 from everywhere else (Please add your international code prior to dialing this number eg Add 00 for the UK). Please note these numbers relate to ECash Direct and account related inquires only and are available Monday to Friday 8am to 6pm Eastern Standard Time.

If you would rather email us please do so using the following addresses;
Account and Ecash questions to:
ecash@cryptologic.com
Pin questions to: pin@cryptologic.com

Please remember to include your username and account number with all queries.

If you have a question regarding your ECash Direct account (PIN, general account questions, etc.), you may wish to check out the ECash Direct contact page for further assistance before you contact us here

Referral Program

If you have any questions about the Casino8online Referral Program, please send an e-mail to our Referral Support Team.

 

 

Webmaster


If you are experiencing troubles with the Casino8online website, please contact our webmaster.

 

Feedback

If you would like to give us some feedback and it cannot be included in any of categories above, please send an e-mail to our feedback department . Please note this address should not be used for gaming, technical, account, ecash or pin queries.

All of our e-mail is answered within 24 hours