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Casino8online Customer Support Centre
We offer instant customer. Our support team is
here to help you 24 hours a day seven days a week. If
you have any queries, please do contact us.
To ensure we give
you the best support possible please click on the topic most
relevant to your query.
Technical / Gaming
ECash Direct / Accounts / PIN
The Referral Programme
The Website
Feedback
If you require assistance with any technical issues and general
questions, we would like to introduce 'PlayersHelp'.
Our staff at Player's Help are the best in
the business. In fact they're so good we call them "Wizards". They
will be happy to assist you with every question and need you may
have. Plus, PlayersHelp Wizards are available 24 hours a day 7 days
a week!
Questions only a whiz would know? Ask one at:
wizards@playershelp.com
By e-mail Support@casino8online.com
When emailing PlayersHelp
please include as much detail in your e-mail as possible as we will
be able to answer your question better with each additional detail
you provide. Our customer support is available 24 hours a day, 7
days a week by telephone & email.
By phone:
North America: 011-800-7777-HELP (4357)
Europe: (where available 00-800-777-HELP
(4357)
International: +800-7777-HELP (4357)
(please check your country's outbound dialing code prior to dialing
our number)
In an effort to better
support our members and provide a superior level of service we are
pleased to announce, E-Cash Direct!
E-Cash Direct enables you to contact an ECash Direct
Account Representative directly, by calling 1-877-874-0274
from anywhere in North America or +800-0874-0274 from everywhere
else (Please add your international code prior to dialing this number
eg Add 00 for the UK). Please note these numbers relate to ECash
Direct and account related inquires only and are available Monday
to Friday 8am to 6pm Eastern Standard Time.
If you would rather email us
please do so using the following addresses;
Account and Ecash questions to: ecash@cryptologic.com
Pin questions to: pin@cryptologic.com
Please remember to include your
username and account number with all queries.
If you have a question regarding
your ECash Direct account (PIN, general account questions, etc.),
you may wish to check out the ECash Direct contact page for further
assistance before you contact us here
If you have any questions about the Casino8online Referral
Program, please send an e-mail to our Referral Support
Team.
If you are experiencing
troubles with the Casino8online website, please contact our
webmaster.
If you would like to give us some feedback and it
cannot be included in any of categories above, please send an e-mail
to our
feedback department
. Please note this
address should not be used for gaming, technical, account, ecash or
pin queries.
All of our e-mail is answered
within 24 hours
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